Technology consulting

Our client, a major industrial player, had the ambition to become “fully customer-centric”, placing the customer at the center of its concerns at all levels of the company.

To feed this reflection and contribute to the company’s roadmap, we carried out an investigation project based on benchmarks of the digitalization of customer relationships (in its sector and outside of its sector) and interactions with its customers in Europe and in the United States.

Our project made it possible to question our client’s initial ideas by integrating a more concrete dimension, and to transform a reflection into an operational action plan.

We worked with the R&D team of a leading medical device manufacturer who wanted to identify and evaluate smart sensors to develop a new connected object.

After having discussed with our client’s team to identify the state of internal knowledge and to frame our scope of investigation, we first predefined the evaluation criteria (level of maturity of the technology, technical performance, partners involved, scope of development capacities, etc.) for our investigation. Once this first step was completed, we identified and analyzed potential technologies and associated players on the market in a broad way, and then characterized a final selection of the most relevant players and technologies.

In the end, we were able to recommend 3 possible solutions to our client through this technology scouting, according to the criteria we defined together.

A digital services player in the energy sector wanted to refine its new cyber security offering for industrial equipment.

To do this, we identified the most mature targets, analysed their needs and current practices, and also tested their interest in the services offered by our client, as well as its legitimacy.

By combining a quantitative survey of around a hundred participants with a qualitative analysis based on in-depth one-to-one interviews with key customers, we were able to refine the targeting, draw up a new segmentation of the offering, identify the main strengths to be highlighted and finally adapt the value proposition of this new offering.

We supported one of our clients, a leader in the healthcare sector, who wanted to explore the opportunity to diversify its activities through the integration and use of digital solutions for the generation and collection of real-life data (Real-World Evidence, RWE). For this project, our teams evaluated the different data capture technologies available on the market, their characteristics, their advantages and their limits, as well as the existing approaches for their use in France in RWE.

Following our analysis, we defined 4 approaches enabling our client to integrate and to set up these new selected digital data services and established an operational action plan to carry out pilot projects. In the end, a pilot was successful and our client was able to launch a new differentiating offer.

Our client, a leader in the chemical manufacture industry, wanted to identify emerging encapsulation and delivery technologies as well as associated opportunities for them.

We helped them answer three key questions: What are the main and becoming technologies meeting the market trends for fragrance microencapsulation? Was there an opportunity for them to get positioned and play in this landscape? And if so, how to get positioned and where in the value chain?

With these insights, our client identified not only promising technologies and strategic partnerships to establish, but also how to best incorporate these new technologies into the development of their product portfolio.

We worked with a digital player to draw up a snapshot of the current landscape of digital solutions used in the agricultural sector, in particular for field cultivation and viticulture.

We were able to provide an exhaustive overview of existing solutions and to select several players of interest for a more in-depth characterisation of their digital solutions and strategies.

This information enabled our client to adapt and expand its offering over the medium term.

Alcimed supported one of its leading clients in aircraft production on the design of its future factory 4.0. The objective of our client was to gain competitiveness and to be one step ahead of its competitors in terms of expertise in assembly and testing.

To do this, Alcimed began by making an inventory of the client’s expertise. Then, our teams carried out a benchmark of the existing best practices in the assembly industry, analyzed their impact on our client’s KPIs, and analyzed their transferability for our client’s activities.

Finally, using all this information, our team held several workshops with our client to define their ideal smart factory and be able to challenge its solution providers.

A biotechnology stakeholder developed a new solution for diagnostics in oncology. They identified the analysis of the results as a remaining bottleneck in the diagnostic process, and wanted to offer a solution at this step of the value chain.

To help our clients, we developed a dashboard, that would convert simple questions into actionable insights. With our client’s input, as well as the insights of potential future users, we developed a dashboard that used state-of-the-art natural language processing (NLP), to create meaningful graphs and extracted statistical parameters from the complicated underlying data.

Our project enabled our client to get an insightful dashboard while guaranteeing data protection and avoiding hallucination from the generative AI model.