New offers
Stand out from the competition with new, differentiated offerings
For more than 30 years, our specialized team has been supporting companies in the creation of their new offers: new products, new services, new business models, new distribution channels or new digital channels.
They trust us
Key success factors for a new offer
At several moments in a company’s life, creating new offers becomes essential to support business growth by meeting new customers’ needs and stay ahead of the competition with innovative and differentiating offers. But not only! Creating new offers can also help shape a market, keep customer engages, or enhance brand image. Creating new offers involves several key success factors such as:
To optimize a new offer’s chances of success in a given market, it’s essential to understand the market, its current trends and future developments, and to identify unmet or poorly addressed needs, enabling the company to differentiate from competitors. Also, by integrating the company’s strategic priorities into market analysis, it becomes easier to identify the most relevant opportunities for the company in the long term. This way, the company can invest resources more efficiently, minimize potential risks, reinforce its competitiveness, and stay agile in response to market evolutions.
How to identify and validate market needs? How to ensure differentiation from the competition?
Upstream testing on potential customers not only confirms the value of the new offer with regards to the market’s unmet needs but also identifies any adjustments needed, improves the customer experience and optimizes marketing and communication. This testing phase also serves to focus and invest time, money and resources on the key aspects expected by the market.
How to implement a test & learn process on new offers? When and what to test with customers?
Organizing and moderating ideation sessions is key to avoid the potential bias companies can have due to their habits and to optimize the chances of coming up with creative, original and unique differentiating ideas that will set the company apart from the competition. Bringing external stakeholders such as customers, suppliers, start-ups etc. can help open new perspectives in the innovation process while reinforcing the links with these key stakeholders.
What are the best methods to come up with innovative ideas? How to set up an open innovation process or a one-shot ideation session with key stakeholders?
How we support you in building new offers
At Alcimed, we help our clients to imagine and build new offers. In addition to building these new offers, we also help our clients to compare their offers with the reality of the market, to differentiate them from the competition, to estimate their potential, to establish their business case, or to take charge of their commercial development until they reach a first level of sales.
What they say
"Alcimed made it easy for us to the search for clients and helped us adapt our concept, our value propositions and verify the viability of the proposed solution in terms of business."
Hervé DUJARDIN
Innovation & technology Director
"Like a compass, Alcimed helped us determine the fields in which we wanted to develop, in this case biosimilars. Alcimed is our strategic, marketing and operational ally."
Bertrand Mérot
CEO
"We wanted to support our customers with charging infrastructure, so it was important for us to approach Alcimed to get an exploratory view of the market, and to find out where we should position ourselves in the value chain."
Laurent Javey
Services & Network Development Director, France
"There are three points I particularly appreciated when working with your consultants: the relevance of the teams, the structuring of the data and the commitment of the teams. Alcimed never gives up! "
Philippe Caillat
Marketing Director
Examples of recent new offers carried out for our clients
New service-offering in healthcare: implementation of services for doctors and patients
One of our customers, a world pharmaceutical leader, wanted to secure the position of one of their blockbusters by setting up new associated services for healthcare professionals but also for patients.
We identified, evaluated and selected the relevant services to be offered and then defined the offer, up to its operational implementation within a dozen subsidiaries.
New pharma offers: Real-World Evidence data collection
We explored the opportunity to use digital solutions for the generation and collection of Real-World Evidence (RWE) data for a leading healthcare company.
For this project our teams evaluated the different data capture technologies, their characteristics, advantages and limitations as well as the existing approaches for their use in France in RWE. Following our analysis, we defined four approaches for the implementation of the selected digital data solutions and established for our client an operational action plan for the realization of pilot projects.
New nutrition offers: new product leads in infant milk
Our team explored the field of natural alternatives to cow’s milk to help a major player in the food industry innovate its range of infant milks. Our customer wanted to inspire its R&D teams by analyzing all the possible alternatives to cow’s milk, so that together they could create a roadmap for new product offerings.
By identifying and characterizing alternatives to cow’s milk, both animal and plant-based, and then selecting and prioritizing these solutions, Alcimed helped its customer identify new product avenues, enabling it to define a new product development plan adapted to this trend, and thus meet consumer expectations.
Development of a new service offering for hospitals launching a new breast cancer treatment
We supported a leading pharmaceutical company in the creation of a service offering dedicated to a new product in preparation for launch. In order to differentiate itself from existing treatments on the market, the company wanted to offer a range of services associated with its treatment to hospitals, in response to unmet needs.
To develop this new service offering, our team first organized an ideation workshop bringing together marketing managers from other industries to imagine differentiating services. We then gathered the expectations of the hospital staff concerned and pre-tested initial service ideas, before defining more precisely several à la carte service packs and testing these different packages.
In the end, we co-constructed and implemented with our customer 3 à la carte product and associated service packs for hospitals to choose from, depending on their context and needs.
Creation of a new service offering for the automotive sector
We supported one of our industrial customers in identifying and characterizing segments of interest for the development of a new service offering, and in building a sales strategy adapted to a new sector of activity for our customer: the automotive industry. Alcimed’s project team first identified and selected the segments of interest for our customer’s offer, then the priority segments were characterized more precisely and were the subject of a business model proposal. Next, a business development strategy was drawn up, including a prospecting strategy and sales tools, to enable our customer to rapidly enter the automotive sector and organize initial meetings with prospects.
Creation of a new as-a-service offering to expand a target customer base in the field of ISR (Intelligence, Surveillance & Reconnaissance)
Our team worked with a defense company looking to build a new as-a-service offering in the field of ISR (Intelligence, Surveillance & Reconnaissance) to extend its target to the civilian sector, and go beyond its traditional defense customers. We helped our client gain a clearer vision of the ISR ecosystem and the needs and expectations of potential customers. Our analysis also enabled us to strengthen our client’s offering and test its receptiveness to potential prospects. Finally, we identified partners of interest for launching this new offering.
Definition of a digital as-a-service platform dedicated to optimizing airline operations for an aeronautical player
Alcimed helped an aeronautical company define a new digital service offering designed to provide pilots and airlines with tools, scenarios and recommendations to help them optimize their operations. To this end, we carried out a receptivity study with key players and potential users, in order to assess the potential value for airlines, as well as their needs and expectations. An analysis of market trends combined with a characterization of needs enabled us to identify potential high value-added offers for the most suitable airline profiles. The result for our customer? The identification of the sources of value to be targeted, an initial segmentation of airline profiles with their associated needs and expectations, and finally the definition of the most appropriate offer for each of these profiles.
Definition of a new and differentiating teleassistance offering for a homecare player
Our team supported a homecare company in the definition of a new teleassistance offer for the elderly that could differentiate them from other players within this increasingly competitive market.
To help our client find innovative and unique offers to propose, we first deciphered the offerings of teleassistance companies in key countries and the needs and expectations of the potential customers. We then built new bricks for our customer’s offering, capitalizing on a design thinking methodology, using the results of our investigation as a starting point, and involving our customer’s teams.
On this basis, we supported our client in identifying the potential new offers that could be launched in the 5 next years and clarifying their next steps for the development of those new offers.
Definition of the new offers and associated marketing strategy for a pharmaceutical primary packaging company
Alcimed supported a drugs’ primary packaging company in defining a set of 7 new offers and the associated marketing strategy to highlight the company’s unique cutting-edge technology.
We first undertook a competitive analysis and investigated the market’s unmet needs to understand competitor’s claims. We organized brainstorming sessions with our client to generate new ideas for offers that could set the company apart from its competitors. As a result of this, we came up with new offers ideas that focus not only on the product itself but also on the services surrounding it. Once the new offers had been defined, we carried out pre-short tests on potential customers to identify any necessary adjustments.
On this basis, we were able to co-construct with our client a strategy and value proposition by establishing 7 offers built around 3 topics: the packaging system, the services proposed, and the business sustainability. We also embarked the sales team providing them with all necessary documents for commercial purposes.
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Founded in 1993, Alcimed is an innovation and new business consulting firm, specializing in innovation driven sectors: life sciences (healthcare, biotech, agrifood), energy, environment, mobility, chemicals, materials, cosmetics, aeronautics, space and defence.
Our purpose? Helping both private and public decision-makers explore and develop their uncharted territories: new technologies, new offers, new geographies, possible futures, and new ways to innovate.
Located across eight offices around the world (France, Europe, Singapore and the United States), our team is made up of 220 highly-qualified, multicultural and passionate explorers, with a blended science/technology and business culture.
Our dream? To build a team of 1,000 explorers, to design tomorrow’s world hand in hand with our clients.
We talk about new offers when we talk about the construction of new products, new services, but also new uses (increasingly taking into account environmental issues), new business models (increasingly circular), new ways of engaging customers, new distribution channels or new packaging.
An offering comprises several key components such as:
- A benefit: the core value of the product or service for the customers.
- Key features: the functionalities that specifically address customers’ needs.
- The brand identity: characteristics such as design, a logo, and perceived attributes linked to the brand that lead to loyalty.
- A packaging: how the product is protected as well as presented.
- A price: what the product or service cost for customers.