Commercial strategy
Expand your business with a commercial strategy adapted to your target markets
For more than 30 years, our specialized team has been supporting companies in developing their commercial strategy to increase the turnover of their product and service offerings in different markets around the world.
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The key success factors of a commercial strategy
Establishing a clear and realistic strategy is the starting point for any company’s sales and marketing activities. Several key success factors need to be considered if you are to develop a successful sales strategy:
To establish a relevant strategy, it is first and foremost essential to have a good understanding of your target market, both from the point of view of existing supply (competitors) and demand (potential future buyers and users). The aim is to identify or confirm qualitative hypotheses (customer needs and expectations, priority segments to target, market trends, competitors’ strengths and weaknesses, regulations in force, etc.) as well as quantitative data (size of potential market, prices of competing products and services, etc.).
What type of market research should be carried out? How can we capture information on future market trends?
Although it is quite natural to want to maximize your prospecting efforts by targeting very broadly within your geographical perimeter, this tactic very often reduces the level of commercial effectiveness. Once the market study has been carried out and the customer segments well defined, it is important to establish a targeting strategy aimed at concentrating the efforts of the sales and marketing teams on the most profitable segments.
How do you define a targeting strategy? How can it then be applied within the team?
Based on the experience of initial sales situations, it is important to define a clear, tried-and-tested sales process, detailing all the stages in the process, from prospecting to purchase, and even beyond in some cases (as in B2B). Getting through each of these stages requires specific techniques and the use of tools (presentations, CRM, etc.), which is why teams need to be trained in the correct application of the defined method and the correct use of the associated tools.
How can we ensure that the established process is correctly applied? How can practices be improved in response to feedback from the field?
How we support you in your commercial strategy
We offer our clients comprehensive support in sales strategy to adapt their products and services to the demand in each market (choice of positioning, business model, development of an adapted marketing mix etc.) and to differentiate themselves from the competition (analysis of the forces at play, identification of competitive advantages, growth levers etc.), up to the operational implementation of strategies co-defined together (development of presentations, coaching of teams, business development, etc.).
Examples of recent commercial strategies carried out for our clients
Commercial strategy for the launch of a new antibiotic
We supported a leader in the pharmaceutical industry in the development of its commercial strategy and business development plan for the launch of a new antibiotic in 2 key countries: South Africa and Thailand.
Once the project was launched and the context of our client was analyzed, our team first carried out a diagnosis of the situation in each target country (existing supply, market segments, demand mapping, needs and expectations of physicians, purchasing path and decision process, patient pathway, etc.). Following this diagnosis, our exlorers conducted a regulatory analysis to identify approval timelines for such a treatment in each target country.
All the elements gathered during our investigations and our analysis enabled us to co-build with our client each step of the commercial strategy and in particular its business development plan for this new product.
Commercial strategy to be reviewed following a change of distribution model for a medical device in Russia
We assisted a leading player in the medical device industry in redesigning its commercial strategy for its entire product portfolio in Russia.
Following an internal strategic change, our client needed to rethink its sales approach in Russia from a direct to an indirect approach via distributors. In order to establish its new strategy and define its growth plan, we explored the Russian hospital market: analysis of supply and demand, understanding of regulatory, purchasing and reimbursement mechanisms, and identification and characterization of potential distribution partners.
The results of our study allowed our client to rethink and decide on its new business strategy and growth plan for the coming years.
Commercial strategy of a new service offering for the automotive sector
We assisted one of our industrial clients in the identification and characterization of segments of interest for the development of a new service offering and the construction of a commercial strategy adapted to a new sector for our client: automotive.
We first identified and selected the segments of interest for our client’s service. Then the priority segments were characterized in a more precise way and were the subject of a business model proposal.
Then, a commercial strategy was elaborated, including in particular a prospecting strategy and commercial tools, in order to allow our client to quickly launch into the automotive sector and to set-up first meetings with prospects.
Study of the commercial strategy of potential targets in order to develop targeted collaborations in the pharmaceutical sector
We assisted the New Business Development team of a pharmaceutical company in identifying and analyzing potential customers. Our client’s team, having field teams in many geographies, was looking to establish collaborations with SMEs in the sector, with the aim of helping them access markets where they are not present, in order to increase the coverage of their products with the related-patients.
In this context, our client wanted to better understand the business strategy and product sales partnership needs of pharmaceutical SMEs. We investigated 30 companies of interest to our client and analyzed their geographic coverage gaps and the associated revenue shortfalls in each country not covered.
Our study enabled our client to identify new business development opportunities within the in-scope targets, most of them with links and interests pre-identified by our team.
Commercial strategy for an innovative solution in the medical device market for a player in the pharmaceutical industry
We worked with a pharmaceutical company that wanted to position itself in the medical device market with its innovative technology.
In order to establish a differentiating commercial strategy, we first helped our client to better understand the issues, trends and dynamics driving the target market. We then verified the needs and expectations of the demand by talking to patients and doctors.
This investigative work enabled us to propose to our customer concrete actions to be taken prior to marketing, and to identify the added value to be highlighted in its sales approach and communication activities.
Analysis of the commercial positioning of a new treatment within a care pathway to optimize its adoption by the market
We worked with a pharmaceutical company to assess and finalize the positioning of their new treatment within a care pathway, and to adjust their commercial approach accordingly.
To do this, we provided our client with a clear view of the care pathways currently offered in Europe for this therapeutic area and highlighted the opportunities and risks for its launch on this market.
We then identified the issues encountered by patients and medical staff to refine our client’s commercial strategy to best meet their needs.
This project enabled our client to identify a range of services to be developed to complement its offering and to validate the next key stages in obtaining a license, which is essential for marketing their product.
Go to market strategy (GTM strategy): launch of a medical device in France
Our team assisted a world leader in the healthcare field in defining its go to market strategy for the launch of a new medical device in France.
By understanding the market context, analyzing the expectations of users and buyers, and by conducting a thorough study of competing strategies, our team helped our client define its go to market plan and more specifically: the marketing positioning and the value proposition of its product, the most appropriate distribution model, the best targeting prioritization, up to the definition of a specific sales pitch that differentiates from competing offers.
Digital customer experience: rethinking a more digital sales approach in the field of oncology
We assisted a leading pharmaceutical company in redesigning its sales approach to prescribers to make it more digital. The Covid-19 crisis having strongly impacted the usual interactions of the sales force with doctors, our client wanted to rethink its entire go-to-market approach on the ‘customer experience’ part to develop a new approach, entirely digital, and different from the competition.
By identifying trends and benchmarking non-pharmaceutical players in their digital sales approach, and by analyzing the receptivity of doctors to the pre-identified ideas, we helped our client’s sales and marketing teams to define their new ‘customer experience’, from the inspiration phase to the implementation of the new practices within the field team.
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Founded in 1993, Alcimed is an innovation and new business consulting firm, specializing in innovation driven sectors: life sciences (healthcare, biotech, agrifood), energy, environment, mobility, chemicals, materials, cosmetics, aeronautics, space and defence.
Our purpose? Helping both private and public decision-makers explore and develop their uncharted territories: new technologies, new offers, new geographies, possible futures, and new ways to innovate.
Located across eight offices around the world (France, Europe, Singapore and the United States), our team is made up of 220 highly-qualified, multicultural and passionate explorers, with a blended science/technology and business culture.
Our dream? To build a team of 1,000 explorers, to design tomorrow’s world hand in hand with our clients.
We’re not consultants, we’re explorers! Working with a consulting firm like Alcimed means living a different experience, with a team that always favors face-to-face meetings, goes beyond classic deliverables in favor of innovative ones (videos, data visualization tools, websites, collaborative platforms, …), that favors interactive animations in projects (escape games, quizzes, board games, role-playing games, video games, …), and that loves to make clients discover unusual places!
A commercial strategy is the set of marketing and sales resources implemented by a company to achieve its sales objectives. It is essential to enable the company to focus on priorities, identify business opportunities and maximize results. The commercial strategy must be flexible and adaptable to respond with agility to market changes (evolution of demand, new regulations, …) or to the evolution of the competition (new entrant on the market, new disruptive business model, …).
- Establishing a solid commercial strategy is essential before launching a product or service on its market, and requires several steps:
- Defining the objectives to be achieved
- Defining a target market and analyzing the associated opportunities and risks
- Defining the value proposition of the product or service offering by identifying customer needs
- Drawing up a marketing/communications strategy in line with the challenges identified
- Drawing up a process, building the associated tools and training the teams
- Planning and launching the product on the market
- Assessing its success using performance indicators